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Dear Guests,

More than ever, we are committed to offering you rare and memorable moments in our Maison. More than ever, our Ambassadeurs are striving to implement new procedures, new rituals, to brighten up your stay while respecting the strictest sanitary and safety measures. More than ever, Cheval Blanc Randheli invites you to discover a new Art of Emotion, to indulge in pure bliss with your loved ones.   

Our Ambassadeurs are looking forward to welcoming you again, with generosity, humility and sincerity. You will find below the list of protection measures implemented for you.

We have been constantly updating our booking & cancellation policies since the outbreak of the pandemic, to offer you as much flexibility as possible. We kindly invite you to contact the Maison’s Reservation Department to enquire about the latest applicable terms and conditions: +960 656 1515, info.randheli@chevalblanc.com.

 

Once again, we would like to thank you for your continued trust, support and loyalty, and we remain at your entire disposal should you have any further questions.

Olivier Lefebvre,

CEO Cheval Blanc

 

Protection guidelines for our Guests and Ambassadeurs

In the context of easing the restrictions following the Covid-19 pandemic

 

The well-being and health of our Guests and Ambassadeurs is at the heart of the initiatives put in place by Cheval Blanc Randheli to guarantee their safety without compromising the quality of their experience with us, at all times.

The adopted measures are in alignment with hygiene and safety policies already in place at our Maison, and will be discretely implemented by our teams, to ensure peace of mind for our Guests during their stay.

Thus, the protocols, perfectly in-sink with the measures decreed by the government, have been integrated with our procedures to guarantee everyone’s well-being, and to offer those who so wish, a reduced number of points of contact.

Some of the most notable measures include:

 It goes without saying that our teams remain entirely open to any specific needs of our Guests, adapting accordingly within the limits of safety measures.